(EBook PDF)A Practical Guide to Service Management: Insights from_ industry experts for uncovering, implementing, and improving service management practices by Keith D. Sutherland, Lawrence J. "Butch" Sheets, Lisa Schwartz

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1804612502,9781804612507
Keith D. Sutherland, Lawrence J. "Butch" Sheets, Lisa Schwartz
Packt Publishing (October 13, 2023)

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